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FREQUENTLY ASKED QUESTIONS

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Frequently Asked Questions

What is the difference between rugs and carpets?

Technically, the two terms are used interchangeably across the world. For instance, in America, a carpet would mean a floor covering that applies to wall-to-wall flooring and rugs are area-specific or movable floor covering used as a centrepiece on the floor. While in India both terms are used to denote a floor covering. 

Where are the carpets being made?

Some of the carpets are made in our in-house facility in Panipat (Haryana) while others are outsourced from vendors. All the carpets collectively, go through our rigorous finishing process within our factory premises to ensure the consistent and premium quality of all our carpets.  

How can I differentiate between different carpet construction?

Each construction that we use for making our carpets has different significant visible characteristics. Looking at the back of the rug is the easiest way to differentiate between different constructions. We have comprehensively explained Our Techniques on our Know your  Rug page which can help you understand better different carpet construction.  

If I know the weight or other technical specifications, can I compare products?

Using technical specifications of a product can give you a guide, but many other factors can alter the comparison. For example, two carpets made to the same specifications but made with different fibres will perform, look, and feel differently in the same environment. Moreover, the quality of a carpet is the sum of a lot many factors like material used, technique, KPSI, etc. So, all these parameters need to be taken into account while comparing two products.  

Does JAVI HOME manufacture indoor-outdoor carpet?

JAVI HOME manufactures an extensive line of indoor-outdoor carpeting in a variety of styles sure to fit your project and budget. You can view some of our designs here (https://www.javihome.com/catalogue/). To explore more of our products, register here (https://www.javihome.com/login/ 

How can I order a sample that is not shown as part of your online sample program?

Yes, you can order a sample. The sample can be custom made as per your choice. You can have a look at some of our designs (https://www.javihome.com/catalogue/). When you have zeroed in on the kind of sample you want you can contact us at [email protected] 

Does JAVI HOME offer a print catalog?

Keeping in mind the rising environmental concerns, we do not offer a print catalogue. To go through our wide range of ever-expanding products, you can refer to our eco-friendly virtual catalogue on the Products page of our website. Register yourself and explore our plethora of products. (https://www.javihome.com/catalogue/ 

What all countries do you export to?

With a nexus of over 400+ customers across the globe, we export worldwide.

How much time does it take to deliver?

It takes minimum of 90 days (about 3 months) for the products to get delivered.

What is the cost of shipping?

Depending on the location, the shipping price varies. You can fill the contact form above to contact our team. We will get back to you and provide a piece of detailed information about the same with respect to your preferred location of delivery.

Do you make customized rugs?

Yes, we make customized rugs. The rugs can be fully customized as per your taste based on size, colour, material, pattern, quality, design, technique etc. You can share your requirements at [email protected] and we will get your rug made.  

How do I get to know the prices of the products?

Drop-in your details in the contact form above and we will contact you within 24 hours with the price range of our products.  

What is the ideal way to take care of Javi Home rugs?

The maintenance process of rugs is very crucial to make them last longer. Our Rug Guide is the one-stop solution to all your rug woes. Check it out here at “Rug Guide”

What are the softest area rug materials ?

Silk, Viscose, Cotton, and Polyester.

Reach Us

Address

Vill. Alipur Khalsa, Kothpura Road

Karnal – 132114, Haryana, India

Phone

+91 9996789621

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